Aster Medcity International Patient Services - Medical Tourism India

International Patients

Aster Medcity is committed to provide world-class healthcare, at affordable cost. Located in Kochi, Kerala, India – a beautiful port city that’s well connected by air, road and rail, it is the finest healthcare destination in the Asia Pacific region. Aster Medcity offers comprehensive healthcare packages for patients from other countries and has a dedicated Guest Relation Team who will take care of all aspects – right from helping to plan the package to ensuring that their treatment period at Aster Medcity is comfortable and hassle-free.


Services Offered

Services Offered

  • A representative of the team will receive the guest at Airport (Cochin International Airport, Kerala)
  • Transport to Hospital / Hotel as per the admission plan
  • Helps get a local mobile phone connection after arrival in Cochin
  • Arrange visit/ admission to Hospital
  • On arrival at the hospital, the patient and bystanders will be taken to the International Waiting Lounge by a Guest Relation Executive for further formalities like Registration, verification of passport and VISA, signing of the consent forms and so on
  • There will be an exclusive Floor for International patients
  • Individual patient attention by the Guest Assistants
  • Guest Relation Executives are given multilingual training to facilitate easy communication with the guests and also for interpretation services
  • International cuisine offered
  • Gym, and other recreational activities for bystanders
  • Free Wi –Fi unlimited Internet connection
  • Sightseeing, houseboat trips arranged before admission on request


Aster Medcity offers value packages for international patients, which includes travel, transportation, hotel accommodation, stay at hospital, consultation and treatment and leisure (if any)

Planning the Package: Family of the patient/patient can contact our International Desk through phone/fax/Email of their medical requirements and concerns, along with investigation reports / referral
letters from the referring Doctor for the reference of our expert Consultants. The International Desk Coordinator will then will get in touch with patient with all details like proposed treatment plan, cost
of treatment and will also offer travel advice. The most suitable plan can be chosen and confirmed with the Co-ordinator.

Payment Mode: An estimate of expenses as per the requirements of the patient (stay and treatment)will be given by the Guest Relation Executive. An advance amount/ full amount will have to be
paid before departure from home country.



When it comes to health, we won’t let distance get in the way.

Aster Medcity, presents NRI Care Communication Centre (CCC).

No matter which part of the world you are in, you can now count on Aster Medcity’s NRI CCC to be your dedicated point of contact for all health related queries. The Centre will also provide you with first-hand information about your loved ones who are undergoing treatment at Aster Medcity.

  • Round-the-clock assistance
  • Direct access to the treating consultant

Dedicated Help Line: +91 484 66 999 00


Overseas Offices

Aster Medcity Kochi (UAE Office)
Tel: +971-44544657
Mob: +971- 529902212

ASTER DM HEALTHCARE, 34th Floor , Aspect Tower, Business Bay, P.O Box: 8703 , Dubai, UAE.

Al Raffah Hospital, Muscat
Tel: 968 24618900/1/2/3/4
Fax: 968 24497210

P.O. Box: 1262, PC 133, Al Ghubra round about, Sultanate of Oman

Al Raffah Hospital, Sohar
Tel: 9682670 4639/49/50

Bathina, Email:

Aster Medical Centre - C-Ring Road
Tel: 974 4021-9777

C-Ring Road, Rawdat Al Khail 24
Doha, Ad Dawhah, Qatar

Aster Medical Centre - Al Hilal
Tel: 974 4455-0755

Al Salam Street, Al Hilal 42, Doha,
Ad Dawhah, Qatar

MVT Global Care Contact Details

TEAM LEAD - UAE Sumesh Nair +971 529902212
TEAM LEAD - OMAN Ahmed Estih+968 93212154
TEAM LEAD - SAUDI ARABIABipin Thomas +966 564262125
TEAM LEAD - KUWAIT, SRI LANKA & MALDIVESZoheb Shah +91 9656900768
ZONAL HEAD - AFRICAMalini Narasandra +91 9900054804
EAST AFRICADeepanshu Thukral +91 9008364411

Location Map

Closest Railway Station
Ernakulam South/North

Closest Airport
Cochin International Airport.